People

How to import members from a spreadsheet

Upload XLS, XLSX, CSV or TSV, review the mapping and handle duplicates before saving.

1. Open the import

   In the dashboard, open Members and choose Import spreadsheet.

2. Upload the file

   Select a compatible file and confirm consent and the legitimacy of the data processing.

3. Review the preview

   Map the file columns to Sanctuware fields and review the flagged rows.

4. Choose how to handle duplicates

   Use email or phone to identify existing records and choose to skip or update as needed.

5. Confirm the import

   Review the valid total and finish. The system respects your plan's active people limit.

Updated on July 21, 2026.