Sanctuware plans

Choose the right capacity for your community

Start free for up to 50 users and review price, period and limits before confirming any subscription.

Simple, transparent plans

Start free. Grow when you need to.

Plans expand capacity, team, AI, API and support. The official WhatsApp integration is exclusive to the Ministry plan, the last self-serve plan.

Free for up to 50 users

Community

For churches that want to get organized, with no monthly fee.

$0

up to 50 users
  • 50active people
  • 1administrator
  • 1location

Free for up to 50 users. Monthly AI credits equivalent to 30k tokens · Owner account · No card · WhatsApp not included

Create free account

Expanded capacity

Essential

For local churches ready to leave spreadsheets behind.

$12

per month

Annual: $120

  • 150active people
  • 3administrators
  • 1location

Monthly AI credits: equivalent to 150,000 tokens · WhatsApp not included

Create account and review plan

Expanded capacity

Ministry

For churches with multiple locations and broad reach.

$59

per month

Annual: $590

  • 2,000active people
  • No limitadministrators
  • 10locations

Monthly AI credits: equivalent to 1,500,000 tokens · WhatsApp included

Create account and review plan

Custom

Network

For networks and denominations with custom needs.

Custom quote

  • Customactive people
  • Customadministrators
  • Customlocations

Limits, WhatsApp and implementation defined together with your network.

Talk to sales

Capacity and features

Sanctuware plan comparison
FeatureCommunityEssentialGrowthMinistryNetwork
Active people501506002,000Custom
Administrators1310No limitCustom
Locations11310Custom
Monthly AI credits (in tokens)30,000150,000500,0001,500,000Custom
Monthly AI responses20No separate limit*No separate limit*No separate limit*Custom
Monthly AI insights2No separate limit*No separate limit*No separate limit*Custom
Public Online Pastor—✓✓✓✓
Advanced branding—✓✓✓✓
Priority support——✓✓✓
WhatsApp Cloud API———✓Custom
Full API and OpenAPI—✓✓✓✓
API rate limit—60 req./min180 req./min600 req./minCustom
Management modules, member portal and export✓✓✓✓✓

WhatsApp: among self-serve plans, the official integration is available on Ministry only. Network projects are defined individually.

AI: the monthly allowance resets each month; purchased top-ups do not expire. Community also includes 20 responses and 2 insights per month.

Cancellation: data is not deleted. Accounts above free limits enter read-only mode until they adjust usage or reactivate.

Additional AI credits

Keep using artificial intelligence features when you need them

Purchased credits do not expire, are consumed after the monthly allowance and do not expand people, administrator or location limits.

Additional AI credits

100k tokens

$5

Total price · credit does not expire

Additional AI credits

500k tokens

$20

Total price · credit does not expire

Additional AI credits

1.5 million tokens

$50

Total price · credit does not expire

Actual consumption varies with message and response size. “No separate limit” means there is no additional quantity of responses or insights on paid plans; each use still consumes available credits.

Frequently asked questions

Clear answers before you start

What is the limit of the free Community plan?

The Community plan is free for up to 50 users, with no monthly fee and no card.

Do I need to provide a card?

Not to create the Community account. A paid subscription requires separate confirmation at checkout.

Is there a trial account?

No. You can create a free Community account for up to 50 users and subscribe to a paid plan when you need to expand limits.

Who counts toward the 50-user limit?

Active members and visitors. Archived profiles do not count. Dependents with their own profile count, and an administrator who also has a member profile is not counted twice.

What happens when we reach 50 users?

Data remains safe, accessible and editable. Only creating or reactivating new active profiles is blocked. You can archive inactive profiles or increase capacity.

How does upgrading work?

Choose a paid plan to expand capacity without changing systems or migrating data. After creating the account, you review plan, period and price before opening Stripe secure checkout.

Which plan includes WhatsApp?

The official WhatsApp integration is available on the Ministry plan only, the last self-serve plan. Network projects are defined individually.

Can I go back to Community?

Yes, when the organization is within the free limits. The plan screen shows exactly which adjustments are needed. Nothing is deleted automatically.

Is my data safe on the free plan?

The same essential controls for organization isolation, permissions, privacy, account recovery and access to your own data still apply.

Can I export the data?

Yes. The owner can download a structured export of the organization data from the dashboard.

How do AI credits work?

Each plan includes monthly artificial intelligence credits, also shown in tokens. Consumption varies with message and response size; the dashboard shows balance and renewal.

Can I import spreadsheets and WordPress?

Yes. Import supports XLS, XLSX, CSV, TSV and WordPress XML, with preview and duplicate handling, respecting the plan's people limit.

Is there a contract?

The Community plan has no charge. Paid subscriptions can be managed in the billing portal according to the current terms.